Heather Stump
Product Design
WORK TIMELINE
Barnes-Jewish Healthcare
UX Researcher
February 2025 - Present
DiningRD
UX Director
Jan 2024 - Feb 2025
NGA
UX Research
UX Design
Web Developer
Apr 2019 - Dec 2020
Daugherty Business Solutions
UX Research & Design
Dec 2020 - Apr 2023
EXPERIENCE
NGA

As a UI/UX designer on a small team, I helped create a public-facing website for the client in order to help them communicate news and updates. I conducted user meetings while also managing content, creating web graphics, writing front end code, and collaborating with team members to create streamlined content.

Daughtery Business Solutions

As a UX researcher and designer, I assisted clients with redesigning old apps and site flows to incorporate WCAG guidelines and user-centered design. I conducted meetings and implemented Agile UX infrastructure, conducted research with users, created wireframes and mockups, and collaborated with developers to deliver a dynamic final product.

DiningRD

As UX Director, I assisted the tech team with redesigning their intranet site which staff used daily to record patient information into their electronic health record. This included reading user research, creating user-approved website layouts, and tasking developers to implement updated designs.

Barnes-Jewish Healthcare

As a UX researcher at BJC, I assited the investment team in deciding the best course of action for their various business requests. This involved interviewing end users, participating in hospital site visits, and working with business analyst partners in order to present the best possible user-centric recommendation.